top of page

Refund & Cancellation Policy

We strive to ensure your satisfaction with every purchase. If you need to request a refund or cancel an order, please review our guidelines below:

  • Refunds: Eligible refunds are processed within 14 days of purchase. To request a refund, please contact albiebernabel@gmail.com with your order details.

  • Cancellations: Orders can be canceled within  hours of placement. Once an item has been shipped, cancellations are no longer possible.

  • Exceptions: Custom or digital products are non-refundable unless defective.

Fulfillment & Shipping Policy

We aim to deliver your orders promptly and securely. Here’s how we handle fulfillment and shipping:

  • Processing Time: Orders are processed within 3 business days.

  • Shipping Methods: We offer standard and expedited shipping options via Printful.

  • Tracking & Delivery: Once shipped, tracking details will be provided via email. Delivery times vary based on your location.

  • International Shipping: Additional customs fees may apply to international orders.

Terms & Conditions

By accessing and using albie bernabel, you agree to the following terms:

  • User Agreement: Visitors must comply with all applicable laws and refrain from unauthorized activities.

  • Intellectual Property: All content on our website is the property of albie bernabel and may not be copied or reproduced without permission.

  • Liability Disclaimer: We are not responsible for issues arising from external links or third-party transactions.

Privacy Policy

Your privacy is important to us. We collect and process personal data in accordance with Wix.com.

  • Data Collection: We collect information for order fulfillment, customer support, and website analytics.

  • Data Security: Your information is stored securely, and we never share personal details without consent.

  • Your Rights: Users may request data deletion or modifications by contacting albiebernabel@gmail.com.

If your business is registered in the EU, this Privacy Policy should be hosted on a separate page to comply with GDPR regulations.

Accessibility Statement

At albie bernabel, we are committed to ensuring accessibility for all individuals, regardless of ability. We strive to make our website inclusive and user-friendly, adhering to relevant accessibility standards.

Accessibility Features

To enhance usability for all visitors, our website includes:

  • Alternative text for images to support screen readers.

  • Keyboard navigation compatibility for improved accessibility.

  • Contrast adjustments to ensure readability.

  • Captioning and transcripts for multimedia content.

  • Compliance with [WCAG 2.1 / ADA / other relevant accessibility standards].

Ongoing Efforts

We continuously work to improve accessibility by reviewing and updating our website in accordance with best practices and user feedback. Our goal is to provide an equitable experience for everyone.

​

bottom of page